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Completely Filled Out Deposit
Agreement and a Check for $125 Deposit:
Keys Energy Services charges a $125 deposit for new customers or a
$75 deposit for customers with pervious service accounts in good standing
– including applicable Convenience Fee charges for customers
paying by credit card*. For the protection of our customers, Keys
Energy Services requires a deposit on each new account. If a customer
fails to pay his bill, his deposit will help defray the revenue loss
and help keep costs down for all customers. Deposits receive simple
interest at a rate set by the Utility Board. Deposits can be refunded
to residential customers with a good payment history for two years
(no delinquencies).
*The credit card convenience fee is a fee charged
to customers for the convenience of paying their bills by credit
card. KEYS customers can no longer absorb those fees; therefore,
the Utility Board of the City of Key West decided that the costs
for providing these services will be paid by those who utilize the
service. KEYS did extensive research to find the lowest cost provider
of credit card services to minimize the impact on customers. First
State Bank of the Florida Keys worked closely with KEYS and developed
a new program to hold costs down. We are pleased to announce that
theirs was the lowest rate available, and thus, First State Bank
is our processor of choice.
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