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DONT LET POWER OUTAGES EXPLODE DURING INDEPENDENCE DAY

08/24/2016 ~ Annual Independence Day festivities are a popular time for fireworks. KEYS reminds its customers that power lines and utility poles can be dangerous when setting up firework displays, potentially disrupting the lives of thousands.

KEYS recommends these safety tips to avoid a potentially tragic accident:

- Carefully set up and use fireworks only in areas clear of overhead power lines.

- Do not string fireworks on utility poles.

- If using a ladder or pole to set up fireworks, keep a 10-foot clearance from power lines. Power lines are energized and can cause serious electrical shock, burn, or electrocution.

- If an object becomes entangled in an overhead power line, do not try to free it. Instead call KEYS at (305) 295-1010 to report the problem.

“Our job is to keep the lights on and we’ll do a better job of that if we can keep fireworks from contacting our lines,” said Lynne Tejeda, KEYS’ General Manager & CEO. “We ask that our customers show good judgment while celebrating Independence Day with fireworks,” she added.


KEYS REMAINS AT THE HEAD OF THE CLASS

06/22/2016 ~ Keys Energy Services (KEYS) recently received the Tom Sawyer 5-Star Award from the Key West Chamber of Commerce in recognition of its educational outreach efforts over the past year.

KEYS is one of only four Chamber members to have received this award, and the only member to have received it every year since its inception.

PHOTO CAPTION: (From left) Key West Chamber of Commerce Tom Sawyer 5-Star Award recipients, First State Bank of the Florida Keys (President Karen Sharp), Horan, Wallace & Higgins (Attorney Darren Horan), Keys Energy Services (General Manager & CEO Lynne Tejeda), and Keys Federal Credit Union (President Scott Duszynski).


KEYS WARNS CUSTOMERS OF LOCAL PHONE SCAM

06/03/2016 ~ Keys Energy Services (KEYS) has once again been made aware of a local scam that is targeting utility customers with the aim to have energy bill payments wired to fictitious accounts.

Under the scam, customers are informed by phone that a payment is immediately due on their electric account or they will have their service disconnected. They are then instructed to wire the payment to a fictitious account or provide their credit card information over the phone. The scammers are using the pressure of having service disconnected as a means to have victims erroneously wire money. Well informed individuals have prevented the fraud from being perpetrated, but all KEYS’ customers are advised to remain vigilant to avoid falling prey to the scam.

“If customers are unsure of the authenticity of a call and need to verify its legitimacy, they should contact KEYS at (305) 295-1000 and ask to speak with a Customer Services representative,” said Lynne Tejeda, KEYS’ General Manager & CEO. She went on to add that, “at that time they can check the status of their account and verify their account information.”


DON’T LET POWER OUTAGES BALLOON DURING GRADUATION

06/03/2016 ~ Annual graduation festivities are a popular time for Mylar/metallic balloon sales. KEYS reminds its customers that Mylar/metallic balloons which are allowed to drift away can land on power lines and in electrical substations, potentially resulting in power outages. From 2010 to 2015 Keys Energy Services’ (KEYS) customers experienced 27 power outages directly caused by balloons or kites striking power systems.

KEYS recommends these safety tips for handling Mylar/metallic balloons:

- Keep Mylar/metallic balloons indoors and never release them outside.

- Secure helium-filled balloons with a weight heavy enough to prevent them from drifting away.

- Never tie a balloon to a child’s wrist. If the balloon comes in contact with electricity, the electricity could flow through the balloon to the child, which could cause serious injury or death.

- Never attach metallic streamers/string to a balloon.

- When the celebration is over, puncture the balloon in several places and dispose it to keep it safely away from power lines and electrical equipment. Partially-inflated balloons can easily become airborne.

- Do not attempt to retrieve a balloon, or any object, tangled in power lines. Instead call KEYS at (305) 295-1010 to report the problem.

“Our job is to keep the lights on and we’ll do a better job of that if we can keep Mylar/metallic balloons from contacting our lines,” said Lynne Tejeda, KEYS’ General Manager & CEO. “We ask that our customers show good judgment and never release a Mylar/metallic balloon outside,” she added.


KEYS TO BEGIN MULTI-YEAR UTILITY POLE REPLACEMENT PROJECT

06/01/2016 ~ Michel’s Power, Inc, a Utility Services Company hired by Keys Energy Services (KEYS), will begin an extensive $4.5-million utility pole replacement project throughout KEYS service territory on June 6th. This project will see the replacement of over 600 distribution utility poles over two years.

The replacement project will begin in the northern section of KEYS service territory in Big Pine Key and progress toward Key West. The work being done will not affect widespread electric service; however, if planned power outages are needed crews will coordinate with affected customers in advance. Additionally, crews may walk through private yards and other property to gain access to utility poles.

Crews are scheduled to work Monday through Friday from 7:00A to 6:00P. Saturday work may occur on occasion to make up any time lost due to inclement weather.

Contractors that work for KEYS, as well as all KEYS’ employees, are required to carry identification. If someone claims to be a KEYS’ contractor or employee, KEYS’ customers are urged to ask to see their identification. While they may need to enter private yards, at no time will a KEYS’ contractor or employee need to enter private residences or businesses. Additionally, all contractor vehicles shall have decals indicating they are a “Contractor of KEYS”.

KEYS urges customers who are uncertain about an individual’s association with KEYS to call (305) 295-1042.


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