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KEYS WARNS CUSTOMERS OF THIRD PARTY BILL PAY SITE PITFALLS

11/16/ 2016 ~ Keys Energy Services (KEYS) has been made aware of a legitimate third party utility bill payment website, DOXO.com, that could cost customers more money and delay receipt of their payment.

The website allows customers to pay their bills online; however, the approximate 5-percent transaction charge is greater than that levied by KEYS and applied to all payment methods. Also, the payment can be delayed up to nine-days before it is submitted to the Utility.

Customers wishing to pay their utility bill online should log on to and pay directly through KeysEnergy.com. Only customers paying by credit card are charged a flat-rate transaction fee of $3.75. Customers paying by any other method are not charged a transaction fee. Additionally, all payments made through KeysEnergy.com are processed immediately and help ensure bills do not become past due.

“While DOXO.com is a legitimate third party payment site and KEYS ultimately receives the payment, the cost to the customer and risk that the payment may be late to KEYS is great,” said Lynne Tejeda, KEYS’ General Manager & CEO. She added that, “to ensure the lowest transaction charge and immediate receipt of payment, KEYS’ customers wishing to pay online should pay their bills directly through KeysEnergy.com.”

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