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COMCAST SUB-CONTRACTOR ERROR CAUSES LOWER KEYS OUTAGE

08/19/2004 ~ A Comcast sub-contractor working off a barge in Pine Channel inadvertently tripped a distribution line while restringing fiber optic lines Thursday afternoon. The resultant 58 minute outage affected Keys Energy Services (KEYS) customers in Big Pine, Ramrod, and the Torch Keys.

Typically, KEYS can redirect power to the area affected by this outage by using distribution lines underneath the Niles Bridge; however, KEYS de-energized that line upon the request of the Department of Transportation (DOT) and their sub-contractor, Corbin Engineering, who are in the process of making repairs to the bridge. Power restoration was slightly delayed as a result of having to get permission from DOT and their sub-contractor to re-energize those lines to ensure the safety of DOT workers.

KEYS customers in Big Pine, Ramrod, and the Torch Keys lost power at 12:42 p.m. Big Pine residents were reenergized at 1:23 p.m., with Ramrod and the Torch Keys residents being restored at 1:40 p.m.

KEYS regret any inconveniences experienced as a result of this outage.

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