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01/14/2014 ~ Amanda Rodriguez has been named Keys Energy Services’ (KEYS) Outstanding Employee of the First Quarter for 2014.

Rodriguez has worked for the Utility for over four years and currently serves as a Customer Services Representative. In her current position she assists customers in connecting, disconnecting, and transferring services, in addition to assisting with billing complaints and payment processing. Rodriguez previously held the position of Receptionist prior to her current post. She stated that her favorite thing about KEYS is that, “we are a family unit that continues to grow and support each other.” She added that, “the most rewarding aspect of my job is having the customer leave with a smile of satisfaction and a positive experience of KEYS.”

Rodriguez was born and raised in Key West. She is a graduate of Key West High School, Florida Keys Community College, and Stetson University, where she majored in Marketing and earned a Bachelor’s degree in Business Administration. She also earned an Educator’s certificate in English from Phoenix University.

The Employee of the Quarter Committee selects an employee four times a year for this award. Employees are considered for the award after being nominated by their peers. Final selection of the outstanding employee is based on several factors, which include attendance, attitude, efficiency, initiative, and job performance.

The Utility Board will recognize Rodriguez as the Outstanding Employee of the First Quarter during an upcoming meeting. Her name will be engraved on a perpetual plaque that hangs in the William Arnold Service Building, she will receive a $250 bonus, and an extra vacation day.

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