Keys Cares About the Environment. Click to learn more about the ways we're Growing Greener Every Day.
Links and Buttons Find us on Facebook! Follow us on Twitter! Watch us on YouTube! Home Power Advantage Sunshine State One Call of Florida
UTILITY BOARD APPROVES 2015-2016 STRATEGIC PLAN

07/09/2014 ~ The Utility Board approved Keys Energy Services (KEYS) Fiscal Year (FY)* 2015 - 2016 strategic plan during their regularly scheduled meeting on Wednesday, July 9th. The goals and strategies were developed during KEYS’ Strategic Planning Workshop on May 1st & 2nd. Also approved during this time were utility values as well as a revised vision and mission statements.

The approved goals are: 1) Improve the customer experience in regards to reliability and service, 2) Provide reasonable rates to our customers, 3) Maintain a highly effective workforce and foster a positive working environment, and 4) Build relationships that earn trust and motivate mutually supportive behavior with key stakeholders.

The approved utility values are: 1) Safety – Safety is critical in everything we do, 2) Relationships – We value our customers, our community and our workforce. We will treat all with respect, fairness and equality and foster open communications, 3) Integrity – We expect honest and high ethical standards from all employees and Board members in our organization, 4) Simplicity – We will avoid being an organization that is too bureaucratic. We will look for the simplest means to achieve our goals, 5) Innovation – We will look to new technology and consider new ideas to improve our service, and 6) Environment – We will take steps to care for our unique Florida Keys environment specifically and our Plant Earth as well.

The approved vision statement is: “Make our customers’ lives better by providing energy services in a safe, reliable, affordable, sustainable manner.” The mission statement remains: “Provide reliable and safe energy with excellent customer service at the lowest reasonable cost”.

*KEYS’ Fiscal Year runs from October 1st to September 30th.

News Archives: 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003